Are there any fees for withdrawals, and what is the maximum amount I can withdraw at once?

kriya io charges no processing fees on withdrawals — the full amount goes directly to your mobile banking. However, bKash or Nagad may apply their own cashout charges as per their own policies, which are outside kriya io's control. The minimum withdrawal amount is ৳300. Daily limits vary by VIP tier: standard members can withdraw up to ৳50,000 per day, Silver members up to ৳1 lakh, Gold members up to ৳2 lakh, and Platinum and Diamond members have even higher limits. Please note — withdrawals will be processed only after wagering at least 1x the deposited amount. Bonus funds are subject to specific wagering requirements before withdrawal. For more details Payment Page View.

What extra benefits do you actually get as a VIP at kriya io?

kriya io's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Points accumulate based on betting volume and tier upgrades happen automatically. Weekly cashback starts from Bronze, with no wagering requirements — meaning you can withdraw it immediately. From Silver onwards, you get priority responses via live chat. Gold members receive a dedicated account manager, invitations to special events, and faster withdrawals (typically within 30 minutes). Platinum and Diamond members enjoy the highest cashback rates, birthday bonuses, phone support around the clock, and access to exclusive tournaments. For more details VIP page View.

kriya io | Privacy Policy and How We Protect Your Data

Core Principles

Our six core commitments to protecting your privacy

Kriya io's entire data protection framework is built on these six principles

Only essential data

Kriya IO only collects the information strictly necessary to provide its services. No excessive or unnecessary data is requested.

Never sold to third parties

Your personal information is never sold to advertisers, brokers, or any third party — not ever.

Secure storage

All data is stored on encrypted servers. Internal staff can only access limited information strictly required for their role.

Your control

You can view, correct, or request deletion of your data at any time. Full control is in your hands.

Transparent cookie policy

Which cookies are in use and how long they last — all clearly disclosed. You also have the option to disable non-essential cookies.

Immediate Breach Notification

In the event of a data breach, affected users will be notified within 72 hours.

Table of contents

1. Data collection
2. Use of data
3. Data Retention
4. Third parties
5. Cookie policy
6. Your rights
7. Child Protection
8. Security Measures
9. Data Breach
10. Contact

Have a question?

Write to privacy@kriyaio.net or Help Center Contact us.

This document For users in Bangladesh Originally drafted in Bengali. In the event of a legal dispute, the English version shall prevail. Last updated: February 2026।

1What data we collect

Kriya IO only collects information that is necessary to provide its services, maintain security, and meet legal obligations. We believe your privacy is a fundamental right, so we never ask for data we don't need.

Data type	Example	Reason for collection
Identity Information	Name, date of birth, NID number	Age & identity verification
Contact information	Mobile number, email	OTP, Notifications
Payment information	Mobile banking number	Deposits & Withdrawals
Device information	IP, OS, browser	Security & fraud prevention
Usage Data	Betting history, login timestamps	Service improvement

Information you voluntarily provide at the time of registration is collected.
A photo of your national ID or passport may be required during the KYC process.
Certain technical information is collected automatically while you use the website or app.

2How your data is used

Data collected is used only for specified purposes. Kriya IO will never use your information beyond those purposes. Every use has a clear reason, detailed below.

For account creation and management.
To process deposits and withdrawals.
To prevent fraud and money laundering.
To provide customer service and support.
To comply with applicable laws and regulatory obligations.
For service improvement and bug fixes (anonymized analytics).
To inform you of relevant offers and bonuses, with your consent.

Marketing Communications

If you no longer wish to receive promotional SMS or emails from Kriya IO, disable "Notifications" in your account settings or email us at support@kriyaio.net. Please note that important transaction-related messages may still be sent after opting out.

3Data retention period

Kriya io does not retain data longer than necessary. Data for active accounts is kept until the account is closed. Following closure, certain data may be retained for up to 5 years to meet legal obligations.

Transaction data: 5 years (as required by financial regulations).
KYC documents: 5 years or as required by law.
Log files & technical data: 90 days.
Marketing data: deleted within 30 days of opt-out.

4Sharing data with third parties

Kriya IO does not sell your data. However, limited information may be shared with third parties in certain specific circumstances — always under strict confidentiality agreements.

Payment processor: Only the information necessary to complete transactions.
KYC provider: For identity verification.
Law enforcement agencies: In response to a valid legal order.
Never to advertisers or data brokers.
Never sold to other online platforms.
Not shared with any marketing company without your consent.

Our commitment

All our agreements with third-party service providers include explicit data protection clauses. They are not permitted to use your information beyond what kriya io authorizes.

5Cookies & tracking technologies

Kriya IO uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure security.

Cookie Type	Purpose	Duration
Essential Cookies	Login session, security	Deleted at end of session
Preference cookies	Remembering language and theme preferences	1 year
Analytics Cookies	Page visit count (anonymous)	30 Days
Security Cookies	Fraud detection	90 days

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

6Your rights

Kriya IO believes you have full rights over your own data. Your key rights are outlined below. Contact support to exercise any of them.

Right to access You can request to know what data we hold about you.

Right to Rectification You can request corrections or updates to any inaccurate or outdated information.

Right to erasure You can request that your data be deleted, subject to certain conditions.

Right to restrict processing You can request that your data no longer be used for marketing purposes.

Portability You can export your data in a readable format.

Right to Object You can object to automated decision-making.

7Child Protection

Kriya IO strictly prohibits providing services to anyone under the age of 18. Age is verified during account registration and confirmed through the KYC process.

Important

If we become aware that data has been collected from a minor, that account will be closed immediately and all associated data will be deleted.

8Security measures

Kriya io uses industry-standard security technology to protect your data. Beyond the technology, our staff also undergo rigorous privacy training.

SSL 256-bit encryption — applied to all data transmissions.
Two-Factor Authentication is available on all accounts.
Regular security audits and vulnerability assessments.
Server data is encrypted and backed up.
Internal access controls — only authorized staff can access specific data.
Accounts are locked immediately upon detection of suspicious access, and the user is alerted without delay.

Do your part too and stay proactive

Keep a strong password, enable 2FA, and contact support immediately if you notice anything suspicious. Security is a shared responsibility.

9What happens in the event of a data breach

While we take every precaution possible, no digital environment is entirely risk-free. In the event of a data breach, Kriya IO will take the following steps.

Affected users will be notified by email or SMS within 72 hours of a breach being detected.
You will be clearly informed of what data has been affected.
Immediate steps will be taken to minimize any damage.
Relevant regulatory authorities will be notified where applicable.
Steps will be taken to prevent recurrence, and full transparency will be maintained with affected users.

10Contact & complaints

For any questions about this privacy policy, requests to exercise your rights, or complaints, please get in touch with us. Kriya IO aims to respond within 7 business days.

Privacy email: privacy@kriyaio.net
General support: support@kriyaio.net
Live Chat: Help CenterGo to.

Any updates to this privacy policy will be published on this page and communicated to your registered email address. Advance notice will be given for significant changes.

Kriya IO Privacy Policy — How your data is kept secure